SS20
Premium ceiling speakers
Installation guide
SS20Premiumceilingspeakers
INTRODUCTION
Thank you for purchasing these Cambridge Audio Incognito SS20
premium ceiling speakers. Incognito is a cost-effective, modular based
system using standard Cat-5 or Cat-6 cable to distribute hi-fi quality
sound and video images around the home. The SS20 are for use
primarily in conjunction with the KP10 amplified keypad.
About this unit
Your new Incognito in-ceiling speakers have been designed specifically to
enhance the performance of your home entertainment system.
They are the result of an extensive research and development programme
undertaken to provide you with accurate, uncompromised reproduction
of movie soundtracks and music. With attention to detail second to
none, these speakers are designed to deliver maximum enjoyment.
They mount flush with the ceiling, and you can paint their frames and
grilles to match the room's decor.
Please take time to read this guide, as it contains important installation
information. The SS20 can only be as good as the system it is
connected to. Please do not compromise on your audio/visual source
components. Naturally, we recommend products from the Cambridge
Audio Azur range.
Thanks for taking the time to read this manual, we do recommend you
keep it for future reference.
Matthew Bramble
Technical Director
Incognito premium ceiling speakers 3
PREPARING THE LOCATION
It is advisable to plan all aspects of installation in advance of work
beginning, preferably with the house/flat building schematics if available.
Great care should be taken to ensure that all building regulations are
followed. If in doubt consult an expert.
2. Use the template to mark the position for the mounting hole at the
selected location.
Before cutting ceiling speaker holes, it is suggested that the area is
tested for clearance by making an L-shaped probe from strong wire
(see illustration below), drilling a small hole in the target area,
inserting the probe and slowly turning. Any obstructions will be
immediately obvious, and the target area can be moved to a more
suitable position.
When placing the SS20 speakers, thought should be given to positions
which give the best desired sound coverage throughout a room, while
not interfering with existing or planned light fittings or joists. Also, locate
speakers taking into account location of furnishings for optimal stereo
reproduction.
Use an L-shaped probe
110mm
Follow these steps to prepare the mounting location:
to check available void
space before cutting
loudspeaker holes
1. Remove the round cardboard pad from inside the supplied template
(see below).
3. Cut the mounting hole with a drywall or keyhole saw.
Be sure the mounting surface is between 10 and 30mm thick, and
that there is at least 80mm of clearance behind the mounting
surface. Also, be sure no wall studs or other objects block the back
of the speaker.
SS20
207mm diameter
mounting hole
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SS20 Premium ceiling speakers
PAINTING THE FRAME AND GRILLE
CARE AND MAINTENANCE
Remove grille by inserting a small hook or similar small implement into
one of the grille openings, then pulling on the grille.
Your speakers are an example of superior design and craftsmanship.
These suggestions will help you care for them so you can enjoy them
for years.
Fit the clear plastic painting mask provided when painting the speaker
surround to avoid getting paint getting on the speaker cone.
Keep the speakers dry. If they get wet dry immediately. Liquids can
contain minerals that can corrode electronic components.
Keep the speakers away from dust or dirt, which can cause premature
wear of parts.
Wipe the speaker frame occasionally with a damp cloth to keep it
looking new. Do not use harsh chemicals, cleaning solvents or strong
detergents.
Incognito premium ceiling speakers 5
MOUNTING THE SS20
Before mounting, ensure that the four fixing screws are slackened off so
that the red mounting dog-legs can move freely.
3. Using a wire stripper, remove
about 10mm of insulation from
both ends of each conductor,
and then twist the strands of
each conductor.
Move each red dog-leg foot to the LEFT into it’s holding slot, and then
insert the speaker into the mounting hole.
100mm
10mm
Using a cross-head screwdriver, slowly turn each fixing screw clockwise.
This will move the mounting dog-legs out of their slots.
4. Observing polarity is of the utmost importance while connecting
your speakers. Ensure that the red (+) terminals on your
amplification system are connected to the red (+) on the
speakers, and black (-) on your amplification system to black (-)
on your speakers.
Tighten each fixing screw until the mounting dog-legs grip the ceiling.
CONNECTING THE SS20
Do not compromise the performance of your system by using
inferior quality speaker cables. We recommend that high quality
cables of 16 gauge or higher be used. Your professional dealer will
give you good advice. Always unplug all A.C. powered components
before making any loudspeaker or component connections. This will
avoid the risk of electric shock or damage to your equipment.
Amplifier
SS20
The speaker cable is coded with a bead or stripe down one
lead’s insulation, or has differently coloured wires. Press the
spring-loaded red or black terminal to reveal the connecting
hole. Insert the stripped end of the speaker wire, then release.
Follow these steps to connect the speaker to your amplification system:
1. Route the speaker cable from your amplification system to the
speakers.
5. If your speakers are wired incorrectly they will be out of phase
and sound hollow and indistinct, with a weak bass. Re-check
your connections for correct polarity and reverse the connections
if necessary.
ꢀ
Avoid routing the speaker cable near electrical wires
Do not nail or staple the cable
ꢀ
2. Separate about 100mm of speaker cable at each end.
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SS20 Premium ceiling speakers
TROUBLESHOOTING
TECHNICAL SPECIFICATIONS
+
Frequency response
Impedance
58Hz–20kHz ( / 2dB)
-
There is no sound
4 Ohms
Ensure that the amplifier is set correctly.
Operational efficiency
Weight
90dB for 2.83V
1.1kg / 2.4lbs
240 x 75mm (9.4 x 3”)
Check that the interconnects are inserted correctly.
Dimensions
The sound is distorted or garbled
Check aerial connections and placements.
The crossed-out wheeled bin is the European Union
symbol for indicating separate collection for electrical
and electronic equipment. This product contains
electrical and electronic equipment which should be
reused, recycled or recovered and should not be
disposed of with unsorted regular waste. Please return
the unit or contact the authorised dealer from whom you
purchased this product for more information.
There is a hum coming from the speaker
Ensure that all cable connections are secure.
There is unwanted background noise and interference
Move the tuner (or other source) away from any other electrical
equipment that may be likely to cause interference.
This product complies with European Low Voltage
(73/23/EEC) and Electromagnetic Compatibility
(89/336/EEC) Directives when used and installed
according to this instruction manual. For continued
compliance only Cambridge Audio accessories should
be used with this product and servicing must be referred
to qualified service personnel.
The remote handset will not function
Check that the batteries have not expired.
Ensure that nothing is blocking the remote sensor.
Incognito premium ceiling speakers 7
LIMITED WARRANTY
Cambridge Audio warrants this product to be free from defects in
materials and workmanship (subject to the terms set forth below).
Cambridge Audio will repair or replace (at Cambridge Audio’s option)
this product or any defective parts in this product. Warranty periods may
vary from country to country. If in doubt consult your dealer and ensure
that you retain proof of purchase.
Audio dealer, or authorised service agent which is authorised to do
Cambridge Audio warranty work. Any unauthorised repairs will void this
warranty. This warranty does not cover products sold AS IS or WITH
ALL FAULTS.
REPAIRS OR REPLACEMENTS AS PROVIDED UNDER THIS WARRANTY
ARE THE EXCLUSIVE REMEDY OF THE CONSUMER. CAMBRIDGE AUDIO
SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL
DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY IN
THIS PRODUCT. EXCEPT TO THE EXTENT PROHIBITED BY LAW, THIS
WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS AND
IMPLIED WARRANTIES WHATSOEVER INCLUDING, BUT NOT LIMITED
TO, THE WARRANTY OF MERCHANTABILITY AND FITNESS FOR A
PRACTICAL PURPOSE.
To obtain warranty service, please contact the Cambridge Audio
authorised dealer from which you purchased this product. If your dealer
is not equipped to perform the repair of your Cambridge Audio product,
it can be returned by your dealer to Cambridge Audio or an authorised
Cambridge Audio service agent. You will need to ship this product in
either its original packaging or packaging affording an equal degree
of protection.
Proof of purchase in the form of a bill of sale or receipted invoice, which
is evidence that this product is within the warranty period, must be
presented to obtain warranty service.
Some countries and US states do not allow the exclusion or limitation of
incidental or consequential damages or implied warranties so the above
exclusions may not apply to you. This warranty gives you specific legal
rights, and you may have other statutory rights, which vary from state to
state or country to country.
This warranty is invalid if (a) the factory-applied serial number has been
altered or removed from this product or (b) this product was not
purchased from a Cambridge Audio authorised dealer. You may call
Cambridge Audio or your local country Cambridge Audio distributor to
confirm that you have an unaltered serial number and/or you purchased
from a Cambridge Audio authorised dealer.
This warranty does not cover cosmetic damage or damage due to acts
of God, accident, misuse, abuse, negligence, commercial use, or
modification of, or to any part of, the product. This warranty does not
cover damage due to improper operation, maintenance or installation,
or attempted repair by anyone other than Cambridge Audio or a Cambridge
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